Cancellation Policy
At Truereff, we aim to offer a flexible and transparent experience for all our users and partners.
- You may cancel your subscription or service plan at any time through your account settings or by contacting our support team.
- For cancellations requested before the next billing cycle, no further payments will be charged.
- If you cancel during an active billing cycle, your service will remain active until the end of the paid period. We do not offer partial cancellations or early terminations for that cycle.
- We recommend contacting our support team if you need any help with canceling or pausing your plan.
Refund Policy
At Truereff, customer satisfaction is important to us. However, please note:
- We do not offer refunds for services that have already been used or are currently active within the paid period due to the nature of our digital services.
- Refunds are not applicable once a billing cycle has begun and services have been accessed.
- In special cases of billing errors or technical issues caused by Truereff, we may review refund requests on a case-by-case basis. Please contact our support team within 7 days of the issue for assistance.
Our goal is to be fair and transparent. If you have any concerns, we encourage you to reach out — we’re here to help!